FAQ

General Questions

How do I access MOE?

Access via the URL provided by the administrator and use your credentials.

Which browsers are supported?

MOE supports modern browsers: Chrome, Firefox, Safari, Edge.

How do I change the language?

Use the language selector in the top bar.

How do I change the theme?

Use the theme toggle in the top bar to switch between dark and light themes.

Permissions and Access

Why don't I see some modules?

Visible modules depend on your permissions. Contact the administrator if you think you should have access to specific functionalities.

How do I manage permissions?

Permission management is reserved for system administrators.

Features

How do I export data?

Many pages with lists include an export button. Look for the download icon or the "Export" menu.

How do I filter results?

Use the filters at the top of lists to narrow down results.

Do data update automatically?

Some pages update automatically, others require a manual refresh.

Technical Issues

The page doesn't load

Try:

  1. Reloading the page

  2. Clearing the browser cache

  3. Checking your internet connection

  4. Contacting support if the problem persists

I lost unsaved data

Make sure to save your changes regularly. Some forms include automatic saving.

The session has expired

Log in again. Sessions expire after a period of inactivity for security reasons.

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